Cancellation policy
- Amending, cancelling or transferring a booking after a booking confirmation
- Amending a Booking after the Booking Confirmation: If you would like to amend your Booking after the Booking Confirmation, please contact us directly on 01492701567.
- Cancelling a Booking after you receive your Booking Confirmation because you have changed your mind: If you change your mind after you receive your Booking Confirmation:
- Amending a Booking after the Booking Confirmation: If you would like to amend your Booking after the Booking Confirmation, please contact us directly on 01492701567.
- Your rights to end a rental contract
- Your rights to end a Rental Contract other than where you change your mind (as
outlined in paragraph 10.2): You may immediately end a Rental Contract:- if the site has committed a serious breach of its obligations to you as set out in these
Booking Terms; - if we have told you about a material error in the charges or Booking Details or a significant error in the description of the Rental Services relating to your Booking and you notify us that you do not wish to proceed; or
- if we notify you about a change to the Total Charges due to changes in the applicable exchange rate and you notify us that you do not wish to proceed in accordance with paragraph
- if the site has committed a serious breach of its obligations to you as set out in these
- Your rights to end a Rental Contract other than where you change your mind (as
- Cancellation and refund policy
- All bookings require a 30-50% deposit at the time of booking with the balance paid no later than 60 days before travel and the deposit plus any booking fees are non-refundable.
- Each of our properties operates a cancellation policy which is outlined in the property listing. Our standard cancellation policy allows you to cancel your booking for any reason between 60 and 21 days ahead of check-in and claim back a proportion of the amount paid based on the length of notice you have given us:
- 21 days notice or less - 0% of the accommodation cost
- 22 – 30 days notice - 15% of the accommodation cost
- 31 – 45 days notice - 30% of the accommodation cost
- 45 – 59 days notice - 50% of the accommodation cost
- 60 days or more - any unpaid balances will be waived over and above the deposit amount.
- Within 24 hours of making the booking - 100% of the accommodation cost.
- 21 days notice or less - 0% of the accommodation cost
- All bookings require a 30-50% deposit at the time of booking with the balance paid no later than 60 days before travel and the deposit plus any booking fees are non-refundable.